Head REA & Channel Management (Jabo & West)

PT XL Axiata Tbk (Jakarta, Indonesia)

DKI Jakarta, Indonesia

XL Axiata is a leading telecom company in Indonesia, providing convergence services to enhance people's daily lives and boost the digital economy. We have been in operation since October 8, 1996, offering a wide range of services to retail and corporate customers through a robust nationwide network. In 2015, we introduced a national-scale 4G LTE network and expanded to 5G in Q3 2021.

About this position

Responsible for overseeing and managing the medium-sized enterprise segment within an organization for jabodetabek and west region. This role focuses on developing and executing strategies to drive revenue growth, profitability, and customer satisfaction within this specific market segment.

Responsibilities

• Develop and execute a strategic plan for the medium enterprise segment that aligns with the organization's overall business objectives.
• Drive revenue growth and profitability by setting and achieving sales targets, monitoring performance, and implementing strategies for improvement.
• Build and maintain strong relationships with medium enterprise clients, ensuring high levels of customer satisfaction.
• Collaborate with product development and service teams to ensure that offerings align with the unique needs and preferences of medium enterprise clients.
• Conduct market research and analysis to understand market trends, competitive landscapes, and customer needs within the medium enterprise segment.
• Provide leadership and mentorship to sales and account management teams focused on the medium enterprise segment.
• Oversee financial aspects of the medium enterprise segment, including budgeting, forecasting, and performance analysis.
• Build and maintain relationships with internal stakeholders, including sales, marketing, product development, and executive leadership.
• Responsible for ensuring the requirements of occupational safety and health management system and environmental management system are implemented and fulfilled by their respective units.

Requirements

• Emotional intelligence.
• Strategic Thinking.
• Collaboration.
• Business Acumen.
• Customer Focus / Customer Centric.
• Leadership.
• Building Effective Teams.
• Business & Market Savvy.
• Communication.
• Influencing & Relating.
• Innovation and Agility.
• S1 (Strata 1) in Business Administration or Marketing.
• Industry Experience in Advertising and Marketing, Business Administration.
• People First.
• Agile Leadership.
• Coalition Building.
• Strategic Accountability.
• Result Driven.
• Customer Centric.
• 3-5 Years of Experience.