CVM Data Science

PT XL Axiata Tbk (Jakarta, Indonesia)

DKI Jakarta, Indonesia

XL Axiata is a leading telecom company in Indonesia, providing convergence services to enhance people's daily lives and boost the digital economy. We have been in operation since October 8, 1996, offering a wide range of services to retail and corporate customers through a robust nationwide network. In 2015, we introduced a national-scale 4G LTE network and expanded to 5G in Q3 2021.

About this position

Driving data-driven decisions and strategies to optimize customer value management. You will leverage advanced data analytics and machine learning techniques to uncover insights, develop predictive models, and recommend actions that enhance customer experiences, increase revenue, and improve business performance.

Responsibilities

• Analyze customer data to identify trends, patterns, and opportunities for improving customer value.
• Develop predictive models to forecast customer behavior and segment the customer base.
• Collaborate with cross-functional teams to design and implement customer-focused strategies.
• Create actionable insights from data analysis to support marketing, sales, and customer service teams.
• Build and maintain dashboards and reports to monitor the impact of CVM strategies.
• Stay updated on industry trends and emerging data science technologies to enhance the organization's capabilities.
• Responsible for understanding, implementing the requirements of the occupational safety and health management system and environmental management system in accordance with their respective duties and functions.

Requirements

• Emotional intelligence.
• Strategic Thinking.
• Collaboration.
• Business Acumen.
• Customer Focus / Customer Centric.
• Python.
• SQL.
• Leadership.
• Building Effective Teams.
• Business & Market Savvy.
• Communication.
• Influencing & Relating.
• Innovation and Agility.
• Problem Solving.
• S1 (Strata 1) in Mathematics - Statistics or Computer Sciences.
• Industry Experience in Computer and Technology.
• Strategic Accountability.
• Customer Centric.
• Coalition Building.
• People First.
• Agile Leadership.
• Result Driven.
• 3-5 Years of Experience.