PT XL Axiata Tbk

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  • PT XL Axiata Tbk

    AI Operations

    PT XL Axiata Tbk

    Indonesia | DKI Jakarta

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    Last updated 1 week ago

  • PT XL Axiata Tbk

    Corporate Collection

    PT XL Axiata Tbk

    Indonesia | DKI Jakarta

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    Last updated 1 week ago

AI Operations

PT XL Axiata Tbk (Jakarta, Indonesia)
DKI Jakarta, Indonesia 🇮🇩
XL Axiata is a leading telecom company in Indonesia, providing convergence services to enhance people's daily lives and boost the digital economy. We have been in operation since October 8, 1996, offering a wide range of services to retail and corporate customers through a robust nationwide network. In 2015, we introduced a national-scale 4G LTE network and expanded to 5G in Q3 2021.

About this position

The AI Ops is responsible for establishing and managing an integrated platform to deploy, monitor, and scale Gen-AI, machine learning, and automation solutions across the organization. This role blends Gen-AI Ops with ML Ops and automation expertise to streamline generative AI models’ lifecycle, from development to production, and drive operational efficiency through automation.

Responsibilities

Key Responsibilities
• Gen-AI Operations (Gen-AI Ops)
• Configure and maintain infrastructure for deploying and managing generative AI models, ensuring seamless integration into business workflows.
• Implement model management processes to track generative AI performance, usage, and potential drift, ensuring models remain accurate, relevant, and ethical.
• Collaborate with data scientists and engineers to deploy generative AI models at scale, optimizing computational efficiency and resource allocation.
• Create guardrails for responsible Gen-AI usage, including monitoring for unintended biases, hallucinations, or ethical issues in generated outputs.
• ML Operations (ML Ops)
• Build and manage CI/CD pipelines for deploying machine learning models, incorporating monitoring and rollback capabilities to maintain model performance in production.
• Establish model governance processes, tracking model metadata, versioning, and auditing model usage for compliance.
• Work closely with the data science team to transition models from experimentation to production while ensuring alignment with operational standards.
• AI Factory Development and Management
• Design and manage a centralized AI Factory that supports generative AI, traditional ML, and automation, creating reusable components for consistent model deployment across the organization.
• Implement standardized processes for AI experimentation, deployment, and scaling, creating a seamless environment for rapid iteration and innovation.
• Ensure compliance with organizational policies and regulatory requirements for all AI initiatives, including Gen-AI governance.
• Facilitate cross-department collaboration to foster a unified approach to AI, aligning models with business objectives.
• Process Automation
• Identify and automate repetitive business processes across departments using RPA tools, scripting, or custom AI-driven solutions.
• Develop and deploy automation solutions to reduce manual workflows, improve efficiency, and free up resources for high-value tasks.
• Maintain and troubleshoot automation workflows, adapting them as business needs evolve.

Requirements

Soft Skill
• Emotional intelligence
• Strategic Thinking
• Collaboration
Technical Skills
• Customer Focus / Customer Centric
• Cloud Computing
• Cyber Security
• Partner/Vendor Management
• Dev Ops
• Machine Learning
• Leadership
• Communication
• Influencing & Relating
• Innovation and Agility
Education
• S1 (Strata 1) in Computer Sciences or Information Technology
Certifications
• AWS Certified Developer
Industry Experience
• Computer and Technology
Main Responsibilities
• Competencies
• Infrastructure as Code (IaC)
• Data Science & Machine Learning
• Years

About PT XL Axiata Tbk

XL Axiata is a leading telecom company in Indonesia, providing convergence services to enhance people's daily lives and boost the digital economy. We have been in operation since October 8, 1996, offering a wide range of services to retail and corporate customers through a robust nationwide network. In 2015, we introduced a national-scale 4G LTE network and expanded to 5G in Q3 2021.