Technician
About this position
The Technician position involves performing various technical job processes, ensuring safety and contamination control, and maintaining high standards of service quality.
Responsibilities
• Responsible for performing contamination control and safety activity related technical job process and refer to standard manual or procedure.
• Responsible for activating to reduce waste and contribute to continuous improvement.
• Responsible for completing all document related service administration and technical/ technology job processes refer to standard manual or procedure.
• Responsible for processing parts request and return related to technical/ technology job processes and refer to standard manual or procedure and ensuring the parts/components in good condition when it is handover to customer.
• Responsible for ensuring tools and equipment utilization related technical/ technology job processes and refer to standard manual or procedure, including ensure tools and equipment in good conditions.
• Responsible for mechanical jobs process (D/A, R/I, PM, Recondition and Technical Analysis 1) and refer to standard manual or procedure.
• Responsible for defining services requirement (revenue, warranty or guarantee) related customer request.
• Responsible for ensuring the implementation of corporate standard procedures and Best Practice.
• Responsible for ensuring Service activity in quick respond, meet target completion and customer requirement, as well as maintaining satisfactory quality of technical/ technology job processes and results.
• Responsible for giving technical explanation to the customer related problem solving under guidance.
Requirements
• Minimum SMK in Electrical/ Heavy Equipment/ Mechanical/ Technical major.
• GPA minimum N/A.