Information Technology Specialist

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SMOORE is a global leader in offering vaping technology solutions, including manufacturing vaping devices and vaping components for HNB products on an ODM basis, with advanced R&D technology, strong manufacturing capacity, wide-spectrum product portfolio and diverse customer base.

Responsibilities

• Responsible for various abnormal fault handling of IT system and employee software installation;
• Responsible for network access and abnormal handling of enterprise mailboxes;
• Responsible for system installation and domain assignment account permissions, and printer exception handling;
• Responsible for monitoring network access port allocation and monitoring abnormal docking supplier coordination and processing;
• Responsible for abnormal repair of telephone lines, and coordination with suppliers for VPN network abnormalities;
• Responsible for the configuration and management of servers, switches, and routing in the computer room.

Requirements

• College degree or above majoring Computer Science or Information Technology
• More than 2 years of IT work experience in helpdesk and networking skill
• Fluent English communication skills.