Center Of Exellence Internship

PT SMART,Tbk (Jakarta, Jakarta, Indonesia)

DKI Jakarta, Indonesia

PT SMART Tbk (SMART) adalah salah satu perusahaan publik produk konsumen berbasis kelapa sawit yang terintegrasi dan terkemuka di Indonesia yang berkomitmen pada produksi minyak sawit yang berkelanjutan. Perkebunan kelapa sawit SMART mencakup 137,000 hektar (termasuk plasma). Aktivitas utama kami adalah penanaman dan pemanenan pohon kelapa sawit, pengolahan tandan buah segar (TBS) menjadi minyak sawit (CPO) dan inti sawit, dan pemrosesan CPO menjadi produk bernilai tambah seperti minyak goreng, margarin, shortening, biodiesel dan oleokimia, serta perdagangan produk berbasis kelapa sawit ke seluruh dunia. SMART juga mengoperasikan 16 pabrik kelapa sawit, 4 pabrik pengolahan inti sawit dan 4 pabrik rafinasi di Indonesia.

About this position

The Center of Excellence Internship involves generating service reports, collaborating with teams, and ensuring accurate data analysis to meet client and internal performance standards.

Responsibilities

• Generate accurate and timely service reports for internal and client performance.
• Collaborate with Operations Excellence and Tower Leaders to gather feedback and manage report design, build, testing, and implementation.
• Translate business requirements into technical specifications for report design.
• Work with SMEs and technical teams to develop reporting solutions.
• Produce daily, weekly, monthly, and ad-hoc reports, ensuring ongoing accuracy.
• Ensure reports meet evolving GBS and customer demands.
• Handle ad hoc projects and prepare materials for management meetings.
• Analyze data, identify key issues, and investigate variances or discrepancies.
• Ensure service delivery meets agreed service levels and budget guidelines.
• Maintain accurate service reporting across all towers.

Requirements

• Final Year or Graduate, preferably coming from a relevant IT-related program (Computer Science, Information System, Information Technology, etc.) but non-IT is also allowed.
• Ability to analyze and solve problems efficiently.
• Tech savvy.
• Committed to join minimum for 6 months internship period.
• Willing to work entirely from the office (WFO).