Security Operations Center Engineer

PT Smartfren Telecom Tbk (Jakarta, Indonesia)

DKI Jakarta, Indonesia

PT Smartfren Telecom Tbk (IDX:FREN) is one of the fastest growing telecommunication companies in Indonesia. We are pioneers of 4G LTE internet services and VoLTE services. Together, we help Indonesia open opportunities to enter the digital era. As one of the Sinarmas business groups, Smartfren is the only telecommunications service provider company in Indonesia that operates fully on the 4G network. With a national network coverage area, and more than 43,000 4G BTS spread across over 285 cities throughout Indonesia, Smartfren has been asked to become the official telco partner for well-known global smartphone brands and a pioneer of various product innovations such as Voice-over-LTE services ( VoLTE) and Digital SIM (eSIM) in Indonesia. #Smartfren #100PersenUntukIndonesia #MenyatukanYangBerbeda

About this position

The Security Operations Center Engineer is responsible for delivering SOC managed services to customers and internal teams, ensuring compliance with technical solutions and legal requirements, and managing various operational aspects of the SOC.

Responsibilities

• Responsible for delivery SOC managed services to customer and internal
• Collaborate closely with cross-functional teams to any process project and operation
• Ensure technical solution, RACI and legal requirements
• Finalise log source and project phase
• Review customer outcomes with contract between presales, procurement technical (RACI) and legal requirements
• Conduct meeting and discussion related on weekly and monthly meeting with customer, partner and principal
• Manage operation phase, Service Level Target tracking, Governance and Reporting
• Manage Change Request Management, Approval and timeschedule
• Manage Use Case Finetuning
• Continuous service improvement

Requirements

• Min 3 years of experience in SOC
• Certifications: Cybersecurity, SplunkCore Certified Power User, Enterprise Security Admin
• Preferred knowledge of Threat Detection Platform using SIEM Splunk and DEVO