Project Manager for Core Telco

PT Smartfren Telecom Tbk (Jakarta, Jakarta, Indonesia)

DKI Jakarta, Indonesia

PT Smartfren Telecom Tbk (IDX:FREN) is one of the fastest growing telecommunication companies in Indonesia. We are pioneers of 4G LTE internet services and VoLTE services. Together, we help Indonesia open opportunities to enter the digital era. As one of the Sinarmas business groups, Smartfren is the only telecommunications service provider company in Indonesia that operates fully on the 4G network. With a national network coverage area, and more than 43,000 4G BTS spread across over 285 cities throughout Indonesia, Smartfren has been asked to become the official telco partner for well-known global smartphone brands and a pioneer of various product innovations such as Voice-over-LTE services ( VoLTE) and Digital SIM (eSIM) in Indonesia. #Smartfren #100PersenUntukIndonesia #MenyatukanYangBerbeda

About this position

The Project Manager for Core Telco will be responsible for managing in-house delivery and partnership projects, ensuring timely and budget-compliant project delivery while maintaining high quality and customer satisfaction.

Responsibilities

• Working as Technical Project Manager for In-house Delivery and Partnership project
• Managed Project timeline to deliver project on time, on budget and within project scope
• Doing internal and external coordination to make sure the project is delivered with high quality and best customer experience
• Working closely and building relationship with the customer during the project planning and implementation phase
• Manage customer satisfaction, commitment and expectations to high service levels and manage escalations adequately
• Understand customer expectation
• Coach and support project team members with tasks you assign them

Requirements

• Have Experience 3-5 year in managing Core Telco project delivery and 1-2 years experience as Core Telco Engineer
• Having knowledge and experience in Digital Telco (Internet Point to point, Point to Multipoint, Broadband, secured internet, SDWAN, Radio Network, VSAT, PBX)
• Ability to manage customer satisfaction, commitment and expectations to high service levels and manage escalations adequately
• Industry Certification: Project Management (PMP, Price2 or PgPM)
• This position required onsite (WFO)