Customer Service / Customer Relation / Customer Sales / Consultant
PT. Rupa Aestetika Teknologi Aktual (RATA)
Indonesia | DKI Jakarta
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Last updated 1 month ago
PT. Rupa Aestetika Teknologi Aktual (RATA)
Career opportunities at PT. Rupa Aestetika Teknologi Aktual (RATA)
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Customer Service / Customer Relation / Customer Sales / Consultant
PT. Rupa Aestetika Teknologi Aktual (RATA) (South Jakarta, Jakarta)
DKI Jakarta,
Indonesia
Beauty-healthtech startup founded in 2019 with a mission to democratize access to a better smile. We offer AI-driven customized clear aligners as a more affordable and effective solution over conventional dental braces. Having served thousands of customers, continues to build on the momentum by expanding its online and offline channels with a vision to become the largest dental-healthtech platform.
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Job function:
Customer Service
Industries:
Healthcare and Medical
About this position
Responsibilities
• Retain pasien rata yang mengajukan refund dan visit ke klinik
• Maintenance experience customer klinik Rata
• Melakukan up selling dan cross selling
• Handle hard complaint
• Menyapa dan menanyakan tentang reservasi pasien dengan cara yang tepat
• Memverifikasi / menyesuaikan tagihan pasien
Requirements
• Min. D3 / S1 Semua Jurusan
• Memiliki pengalaman yang relevan di bidang Front Desk / Receptionist / Guest Relations / Sales dan Scheduling
• Berpenampilan rapi
• Kemampuan yang kuat dalam komunikasi dan presentasi
• Terbiasa menangani customer baik online, chat, telfon, maupun face to face
• Mampu mengoperasikan M. Office & CRM Tools
• Bersedia bekerja full time WFO Senin - Minggu
• Bersedia ditempatkan di klinik Jakarta dan Tangerang
Benefits
Huneety A.I Salary Estimate
5,000,000 - 12,000,000 IDR per month
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About PT. Rupa Aestetika Teknologi Aktual (RATA)
Beauty-healthtech startup founded in 2019 with a mission to democratize access to a better smile. We offer AI-driven customized clear aligners as a more affordable and effective solution over conventional dental braces. Having served thousands of customers, continues to build on the momentum by expanding its online and offline channels with a vision to become the largest dental-healthtech platform.