IT Technical Support

PT Rinnai Indonesia

PT Rinnai Indonesia (Tangerang Regency, Banten)

Banten, Indonesia

Rinnai Japan Corporation was founded by Mr. Hidejiro Naito and Mr. Kenkichi Hayashi in year 1920. At first it started by producing equipment such as gas stoves, water heaters, build in hobs, and has continued to grow by producing dishwashers, meat grills, cooker hood and various other products. Currently, the Rinnai Japan Corporation network spans within 15 countries around the world, such as South Korea, Guangzhou, Shanghai, Taiwan, Singapore, Indonesia, Thailand, Vietnam, Malaysia, United States, United Kingdom, Brazil, Italy, New Zealand and Australia. In Indonesia, Rinnai products have been present since 1979, and the first factory was established in Cikupa,

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Job function: IT & Technical Support

Industries: Manufacturing and Production

About this position

The IT Technical Support position at PT. Rinnai Indonesia requires a reliable, dynamic, and highly motivated individual with a positive working attitude. The candidate should have a minimum GPA of 3.00 and a Bachelor's degree in IT or Computer Science.

Responsibilities

• Provide technical support to users via phone, email, and in-person.
• Diagnose and resolve hardware and software issues.
• Install and configure hardware, software, networks, and systems.
• Perform routine maintenance and upgrades on IT systems
• Create technical documentation and reports on resolved issues.
• Coordinate with other teams to ensure efficient operations.
• Perform regular data backups and ensure data security.
• Conduct training and provide guidance to users on hardware and software use.

Requirements

• Min. Bachelor degree from reputable University, majoring in IT or Computer Science.
• Fresh graduated or at least 1 year of work experience in IT support or a similar position.
• Good knowledge of Windows and Linux operating systems.
• Familiarity with computer hardware, networking, and TCP/IP protocols.
• Strong problem-solving skills and ability to work under pressure.
• Strong analytical skills, teamwork capabilities, and high initiative.
• Excellent communication and interpersonal skills.
• Willing to work outside of regular hours if needed.
• English is a must (oral & written)
• More preferable if domicile in Tangerang, placement in Factory at Cikupa and Balaraja

Benefits

Huneety A.I Salary Estimate

4,000,000 - 11,000,000 IDR per month