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Senior Manager MAM (Major Account Manager)

PT Repex Wahana
PT Repex Wahana (South Jakarta, Jakarta)
DKI Jakarta, Indonesia 🇮🇩
PT Repex Wahana
RPX group of companies is dedicated to be a world class logistics provider, with the ability to compete in the global economy. Our success will stem from a focused, synergistic approach amongst our subsidiary companies, with the support of our employees and alignment with our principals, alliance partners and suppliers. RPX capability to provides total logistics services from International Courier Express, Domestic Courier Express and Cargo, International Freight Forwarding, Warehouse Management, Customs Clearance and Cargo Airlines. RPX has become the 1st logistics provider offering scheduled air cargo service in Indonesia. Equipped with 2 (two) B737-200 aircrafts (capacity - 14,5 tons). RPX has complete fleet of vehicles from motorcycles to container trucks for your every need. With a complete range of vehicle, it is easy to reach any destination quickly and efficiently. RPX branches and agents can be found in all cities throughtout Indonesia in 254 Locations within 126 Cities/Districts. We are continuously expanding our network to be present at key business locations and strategic place-all to provide the best services and to facilitate the movement of your goods.

About this position

The Senior Manager MAM (Major Account Manager) is responsible for managing and growing key accounts, ensuring long-term business partnerships, and achieving company goals through effective sales strategies and customer engagement.

Responsibilities

• Achieve assigned customer total & industry target numbers
• Identify, build and manage multi-tiered relationships across key customers and the RPX organization to ensure long-term business partnerships and achievement of company goals
• Lead and manage customer presentations and proposals
• Establish a clear understanding of customer expectations and needs
• Provide customer-oriented service at all times relating to sales issues and customer expectations.
• Plan & coordinate activities and programs to maintain and develop sustainable sales revenue
• Develop and manage after sales strategies for each designated account customer
• Provide reports on revenue and customer account activity, as required by the Management team
• Participate and contribute to the development of strategies and approaches to maintain, protect, enhance and grow sales & account portfolio
• Maintain and provide Domestics Major Account strategy in line with One Stop Logistics (OSL) plan, ensuring profitable revenue growth
• Provide clear and decisive input into the development of the strategy for key in-country accounts.
• Implement agreed account sales and customer acquisition strategies, ensuring targeted levels of revenue and profitability in line with agreed business plans.
• Drive sales improvement through appropriate sales engagement processes, ensuring timely/accurate recording, tracking and reporting of all sales activities and customer/competitive information through the use of approved sales automation tools (Salsa).

Requirements

• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or other relevant position
• Minimum 5 years of consultative/solution-based sales experience in the express courier industry
• Experience in managing and growing accounts in excess of IDR 1 billion per month
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of the organization, including executive and C-Level levels
• Maintained large accounts for domestic & international products.

Benefits

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Huneety A.I Salary Estimate
10,000,000 - 18,000,000 IDR per month