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About this position

The QA Engineer position requires a degree in Engineering and at least 2 years of experience in QA, with a focus on internal and external audits. Proficiency in English and Mandarin/Chinese is an advantage. The role involves handling SCARs, RMA verification, customer communication, and quality report preparation.

Responsibilities

• Main job to implement QA duties. No RMA and no Customer Claims
• Handle SCARs/8D/eCAR/Customer claims until closure and report back to senior QA Engineer
• RMA verification and investigation
• Execute the instruction of the senior Engineer based on Customer request
• Handle the internal quality issues daily until closure
• Prepare/Create/Update PCP with FMEA from process engineering and OQC QA documents (PCP and OQC)
• Direct communication to customers whenever senior QA engineer is not available
• Handle NPI support-Product briefing, eFPs, ECO meeting
• Compile build report data from IPQC and QC
• Prepare quality reports (weekly, monthly, quarterly, RMA reports, etc to customer
• Review and approval QIR/COC

Requirements

• Degree’s holder in Engineering (S1)
• Good in English both Speak & Written and Mandarin/Chinese (Advantage)
• QA Engineer at least 2 years with internal and external audit experience
• QCC, improvement project such as RMA and customer complaint reduction
• Customer communication/interface
• Report making such as 8D report and customer presentations
• Fresh graduated also can apply
• Will be in PT PCI Elektronik Internasional Batam

Benefits