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Microsoft Systems Engineer (L2)

PT NTT Data Indonesia (jakarta)
Jakarta
DKI Jakarta, Indonesia 🇮🇩
NTT Group is one of the 50 largest companies in the world, specializing in IT & Telecommunications with JPY10.3 trillion sales (FY2010). NTT DATA is the IT solutions arm among major NTT Group companies, specializing in providing IT solutions and systems integration services. Our domestic and overseas companies are working in concert to construct the necessary support structure as quickly as possible in our transition from our previous role as a systems creator into a genuine global business partner that is leading the way to international business success. With globally proven best practices, NTT DATA Group provides its clients with world-class solutions. Our vast experience in end-to-end solutions for diverse industries, on many different platforms, allows us to deliver measurable results that meet or exceed every expectation. Thanks to our knowledge and expertise with proven onsite, offsite and offshore methodologies and execution processes, we have established our leadership in the marketplace.

About this position

The Application Managed Services Engineer (L2) is a developing engineering role responsible for providing managed services to clients, ensuring the operational status of Packaged Application technologies through proactive monitoring and resolution of incidents.

Responsibilities

Key Responsibilities:
• Troubleshooting and maintenance of all above mentioned Microsoft Enterprise level products
• Knowledge and troubleshooting capability with multiple high availability solutions
• Continuous proactive maintenance, auditing, and monitoring of our customers Microsoft environments
• Working with other infrastructure teams as well as non-infrastructure teams throughout organization on tasks
• Implementing server hardening/security best practices
• Server performance/capacity planning
• Troubleshooting supported end user application server issues
• Responsible for maintaining supported customer applications that may require modifications to work in a client server environment
• Responsible for all tuning, monitoring and performance recommendations of the Microsoft systems
• Thorough environment documentation

Requirements

Academic Qualifications and Certifications:
• Bachelor's degree, or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience).
• Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role).
• Relevant certifications such as (but not limited to) - Microsoft Certification (MCSA, MCSE, MC: Windows Server Hybrid Administrator)

Required Experience:
• Moderate level of relevant managed services experience.
• Minimum 4 years' experience in MS Active Directory, MS Exchange & MS Exchange Online / Office 365
• Have experience for security related to MS Exchange, O365 & AD

Benefits

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Huneety A.I Salary Estimate
4,000,000 - 11,000,000 IDR per month