Store Supervisor (Semarang)
About this position
The Store Supervisor in Semarang is responsible for overseeing the sales assistant team and cashier, ensuring adherence to standard operating procedures (SOP), and managing staff performance and development.
Responsibilities
• Ensuring sales assistant team and cashier to follow SOP
• Managing staff shift schedule, developing staff skills, and evaluating staff work performance
• Organizing and maintaining product display and products according to SOP
• Understand product knowledge and ability to communicate it to customers effectively
• Identifying the market trend in our target market
• Analyzing sales report, customer traffic, and store promo
• Making a sales report and sales planning
• Ensuring promotion activities according to SOP
• Ensuring the security of the store, staff, and customers
• Making sure the store, stockroom, and store equipment is clean and representable
Requirements
• Minimum educational background Diploma degree any major
• Minimum working experiences 4 years in a similar role in retail industry (footwear and sportswear)
• Have an understanding about KPI's Metrics
• Able to operate Microsoft Office (Word, Excel, and PowerPoint)
• Strong communication, analytical, and leadership skills
• Able to communicate in English
• Able to work well in a team
• Good personality, friendly, honest, discipline, and confidence
• Strong willingness to learn and develop in the retail industry
• Able to work in shift including Saturday, Sunday and holiday
• Willing to be placed in Semarang area