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Assistant Store Manager (Surabaya)

PT. Navya Retail Indonesia
PT. Navya Retail Indonesia (Surabaya, East Java)
East Java, Indonesia 🇮🇩
PT. Navya Retail Indonesia
Navya Retail Indonesia is a retail company based in Jakarta, Indonesia, that focuses on two strong segments: Sports, and Active Lifestyle. Navya Retail Indonesia manages and operates Adidas, Vans, and Dope & Dapper. We provide quality products and services that enrich people's life and aspirations each and every day. Through our relentless pursuit of excellence, we will set the benchmark as the foremost provider of quality products and customer services.

About this position

The Assistant Store Manager in Surabaya will work closely with the brand to develop business strategies, meet sales goals, and ensure high levels of customer satisfaction while maintaining store standards.

Responsibilities

• Work closely with brand to develop business strategies to maintain and raise customers pool, expand store traffic and optimize profitability
• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
• Report buying trends, market trends, customer needs and profit to brand management and principal
• Maintain outstanding store condition and visual merchandising standards.
• Complete store administration and ensure compliance according to brand's policies and procedures
• Maintain professional and technical knowledge by attending training or workshops
• Ensure high levels of customers satisfaction through excellent service
• Deal with all issues that arise from staff or customers
• Provide coaching, counselling and conduct personnel assessment regularly

Requirements

• Candidate must possess at least a Diploma, bachelor's degree, any field
• Required skill(s): English, computery, negotiation, interpersonal, analytical, Leadership and Managing.
• At least 5 year(s) of working experience in the related field is required for this position, preferably Manager/Assistant Managers specializing in Sales - Retail industry especially in fashion/footwear/active lifestyle.
• Have an understanding about KPIs Metrics.
• Having experience dealing with mass product.
• Detail and target oriented.
• Able to work in shift including Saturday, Sunday and holiday
• Willing to be placed in Surabaya area.