IT Security Operation Center (SOC) Manager
About this position
Responsibilities
• Oversee the SOC’s daily operations and provide support to all SOC personnel to ensure all MSSP deliverables are met within SLAs
• Develop and maintain SOC policies and standard operating procedures
• Act and head of the SOC action approval chain
• Take a leading role in designing, developing and implementing new MSSP offerings, as well as updating existing MSSP offerings
• Identify and manage potential and actual operational issues and risks and take corrective action
• Work as a liaison between the SOC Team, other departments, and upper management
• Manage service deliveries and onboarding with the delivery team
• Develop actionable security KPI metrics
Requirements
• Bachelors or college degree of computer science, computer engineering or other relevant degrees
• Minimum 12 years of Information Security/Cybersecurity experience with 5 years in a leadership role
• Have experience working in a SOC environment and working knowledge of all managed controls and services.
• Relevant industry certifications
• Relevant technology vendor certifications
• Strong knowledge and experience with industry standard frameworks (ISO) -Familiarity with ITIL or related methodologies
• Professional focus on SIEM Management
• Professional communication, including executive level and documentation of processes and procedures