PT Mega Akses Persada (FiberStar) (South Jakarta, Jakarta)
DKI Jakarta,
Indonesia
ndonesia's robust IT market has paved the way for increasing demand in IT infrastructure, products and services. To answer the market demand, FiberStar being the leader in the FTTx industry is responsible for designing, building and operating the high quality network infrastructure as a mean of providing perfect solutions for customers'​ needs, eliminating last mile problems.
With 100% Fiber Optic, our network is being built in an open access architecture, allowing both enterprise customers to enhance their service delivery and enabling telecommunication service providers to deliver TRIPLE PLAY service.
FiberStar has been making progress and will continue to focus on delivering QUAD PLAY ready network across 200 cities in Indonesia. Our network will assure customers to develop their business with no boundaries.
The Service Delivery Specialist is responsible for tracking project scope and timeline, coordinating with stakeholders, ensuring project requirements match customer needs, conducting post-implementation reviews, and ensuring completeness of project documents.
Responsibilities
• Track scope and timeline of WO based on PO issued from customer and need to match with the agreed timeline and SLA
• Coordinate with stakeholders regarding project needs
• Ensure project requirements match customer needs
• Post implementation review on project execution
• Ensure completeness of project documents to be submitted to the after-sales team
Requirements
• Minimum bachelor degree in related field
• Experience at same position minimum 3 years and have strong knowledge in FTTx, IP and Product Management
• Strong knowledge and highly skills in project management enterprise
• Ability to work under pressure, collaborate within teams as well as cross-functional teams
• Analytical Thinking
• Communication Skill
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