ndonesia's robust IT market has paved the way for increasing demand in IT infrastructure, products and services. To answer the market demand, FiberStar being the leader in the FTTx industry is responsible for designing, building and operating the high quality network infrastructure as a mean of providing perfect solutions for customers'​ needs, eliminating last mile problems.
With 100% Fiber Optic, our network is being built in an open access architecture, allowing both enterprise customers to enhance their service delivery and enabling telecommunication service providers to deliver TRIPLE PLAY service.
FiberStar has been making progress and will continue to focus on delivering QUAD PLAY ready network across 200 cities in Indonesia. Our network will assure customers to develop their business with no boundaries.
The LMS Technical Solution position in Jakarta involves activating and testing links at customer sites, monitoring trouble tickets, and ensuring timely resolution. The role also requires creating daily activity reports.
Responsibilities
• Activate and test links at customer sites after installation
• Attach test results in the form of a Report
• Monitor trouble tickets and visit customer complaints if needed
• Ensure the handling of Trouble Tickets runs quickly and meets SLA targets
• Create daily activity reports
Requirements
• SMK majoring in Telecommunications/ D3 preferred
• Minimum 1-2 years experience in Telco company
• Understanding of OSI Layer (at least layer 1 (physical), layer 2 (data link), and layer 3 (network))
• Knowledge in telecommunications networks (FTTX, Metro E, Leased Line, SDWan & Internet)
• Knowledge in fiber optic field
• Good communication skills and ability to work well in a team
• Willing to be on call standby 24/7
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