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Jabodetabek Operation Unit Head

PT Mega Akses Persada (FiberStar)
PT Mega Akses Persada (FiberStar) (Jakarta)
Jakarta
DKI Jakarta, Indonesia 🇮🇩
PT Mega Akses Persada (FiberStar)
ndonesia's robust IT market has paved the way for increasing demand in IT infrastructure, products and services. To answer the market demand, FiberStar being the leader in the FTTx industry is responsible for designing, building and operating the high quality network infrastructure as a mean of providing perfect solutions for customers'​ needs, eliminating last mile problems. With 100% Fiber Optic, our network is being built in an open access architecture, allowing both enterprise customers to enhance their service delivery and enabling telecommunication service providers to deliver TRIPLE PLAY service. FiberStar has been making progress and will continue to focus on delivering QUAD PLAY ready network across 200 cities in Indonesia. Our network will assure customers to develop their business with no boundaries.

About this position

The Jabodetabek Operation Unit Head is responsible for coordinating the operation team, ensuring daily operational activities run smoothly, and overseeing installation, troubleshooting, and maintenance processes. They also collaborate with other departments to achieve company targets, prepare routine operational reports, evaluate third-party partners, and recommend continuous improvements based on periodic evaluations of operational standards.

Responsibilities

• Mengkoordinir tim operation dan memastikan kegiatan operasional harian berjalan dengan baik
• Memastikan proses instalasi, troubleshoot dan maintenance di area berjalan dengan baik dan sesuai target
• Berkoordinasi dengan bagian/ departmen lain, untuk dapat mencapai target perusahaaan
• Membuat laporan rutin terkait operational (FOP) seperti laporan mingguan dan laporan bulanan
• Melakukan fungsi konseling, coaching, evaluasi/penilaian, dan mengusulkan penambahan karyawan sesuai kebutuhan FOP di regional
• Memastikan data asset jaringan terdata dengan baik pada sistem dan dapat beroperasional dengan baik
• Melakukan evaluasi dan penilaian kinerja mitra pihak ketiga (vendor) secara rutin
• Menganalisa, Mendesain standarisasi operasional yang berkaitan dengan Regional Operations
• Merekomendasikan implementasi serta perbaikan yang berkesinambungan berdasarkan evaluasi secara periodik terhadap standar operasional yang ada

Requirements

• Memiliki pengetahuan dibidang fiber optic
• Memiliki pengetahuan di jaringan telekomunikasi (FTTX, Metro E, Leased Line & Internet)
• Pengetahuan tentang desain dan dokumentasi basic network & structured cabling
• Memahami format pelaporan manajemen core fiber optik
• Memiliki kemampuan dalam pengaplikasian Mapsource/ Google map
• Mampu mengoperasikan tools OTDR, OPM-OLS, VFL, dan OFI
• Mampu berkomunikasi dengan baik dan dapat bekerja sama secara tim
• Bersedia stanby on call 7x24 jam
• S1 lebih diutamakan
• Mempunyai pengalaman kerja dibidang telkomunikasi minimal 2 tahun