Group HR Operation Manager - Hotel Aryaduta

About this position

Responsibilities

Operational Oversight
• Supervise and coordinate HR operations across all hotel properties, ensuring alignment with corporate objectives.
• Develop, implement and ensure standardized HR policies, procedures, and practices across all properties.
• Maintain and optimize HR information systems for efficiency and accuracy.
• Maintain and ensure all employee data completeness in hardcopy and store in system.
• Use HR data to generate insights and inform decision-making.
• Maintain accurate and confidential employee records.
• Track and report on HR metrics, such as turnover rates, employee dashboards, employee’s leave, employee attendance and all employee information.

Compensation & Benefits
• Oversee the administration of compensation, benefits, and reward programs across properties.
• Manage payroll and ensure that employees are compensated fairly, correct and align with corporate objectives across all properties.
• Oversee the administration of employee benefits programs, including health insurance, retirement plans, and other perks.
• Oversee and ensure all hiring, contract extension, promotion are aligned with company budget.

Policy & Compliance
• Ensure all properties comply with local labor laws and corporate policies.
• Develop, update, and enforce HR policies and procedures across the group.

Industrial Relation
• Develop and implement industrial relations strategies in alignment with organizational goals.
• Advise management on labor relations policies and procedures.
• Lead negotiations with labor unions to develop collective bargaining agreements.
• Prepare and present proposals for labor contracts and ensure agreements are reached amicably.
• Address and resolve employee grievances and disputes through mediation, arbitration, or other dispute resolution methods.
• Represent the company in labor disputes, hearings, and arbitration sessions.
• Foster positive relationships between employees and management.
• Serve as a liaison between the company and labor unions (if any).
• Communicate effectively with employees and union representatives (if any) to address concerns and provide information.

Leadership
• Provide guidance and support to HR Managers at each property, fostering a collaborative and high-performing HR network.

Other
• Lead or participate in special HR projects, such as diversity initiatives, organizational restructuring, or cultural transformation programs.
• Perform other duties as may be assigned.

Requirements

• Bachelor Degree in Management, Business Administration, Human Resources, Commerce and Hospitality.
• Minimum 5-8 year of HR experiences, with at least 4 years in HR Manager roles and preferably in hospitality industry.
• Strong knowledge of HR practices.

Benefits