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About this position

The IT Presales Officer is responsible for identifying client technical needs and providing optimal IT solutions while acting as a liaison between clients and the internal technical team.

Responsibilities

• Working with Sales team to identify client technical needs and compiling optimal IT solutions
• Offering technical consultation throughout selling process, including technical presentation and answering client's technical questions
• Acting as a bridge between clients and internal technical development team to assure the solutions are suitable for the business
• Managing and compiling technical documents, including technical proposal, product specifications, and Proof of Concept (PoC) for IT solutions
• Performing administration for presales activities
• Following technology developments and giving innovative solutions for clients

Requirements

• At least 3-5 years experience in Presales position, especially in IT Consulting industry
• Minimum Bachelor's Degree majoring in Information Technology, Information System, Computer Science, or related major
• Deep knowledge in IT Management, IT Service Management, IT Infrastructure, Cloud Computing, Cyber Security, System Integration, and Enterprise Software Solutions
• Capable on developing and presenting technical solutions for client
• Experienced on developing technical proposal, demonstrating products, and compiling Proof of Concept (PoC)
• Excellent communication skills with strong presentation skills
• Excellent analytical thinking and problem-solving skills, and capable on working under pressure and schedules
• Having valid certification in IT Governance, IT Service Management, Cyber Security, or Project Management (ex. COBIT, ITIL, etc) will be an advantage

Benefits