Customer Service (Yogyakarta)
PT Jaya Digital Properti (Yogyakarta, Yogyakarta, Indonesia)
Yogyakarta,
Indonesia
FIT HUB is a venture-backed Health & Wellness Startup in Indonesia with the mission to democratize access to Health & Wellness for all Indonesians. Through our digital innovation in integrating wellness services and products into an easily accessible platform, FIT HUB is able to enhance people's lives with an affordable and premium one-stop solution.
Our digital ecosystem allows members to conveniently connect with other users, discover the best pre-recorded and live workouts, search for nearby gyms, book classes and coaches. In addition, members have unlimited access for classes and training at 10 of our Offline Locations in 3 different Cities.
Currently FIT HUB has more than 10,000 members and aims to reach 500,000 members and open 50 offline locations by 2022 to be the biggest Health & Wellness brand in Indonesia.
About this position
Posisi Customer Service di Yogyakarta bertanggung jawab untuk memberikan informasi, menangani keluhan, dan memastikan pencapaian target sales bulanan.
Responsibilities
• Memberikan informasi mengenai produk dan layanan FIT HUB
• Menangani dan menyelesaikan keluhan ataupun pertanyaan dari member
• Melakukan follow up kepada member yang akan & sudah bergabung
• Memastikan tercapainya target sales bulanan untuk renewal (perpanjangan) membership
Requirements
• Pendidikan minimal SMA/SMK
• Memiliki pengalaman sebagai CS minimal 1 tahun
• Memiliki kemampuan komunikasi yang baik
• Memiliki pengalaman dalam pencapaian target sales bulanan akan lebih disukai
• Bersedia ditempatkan di cabang FIT HUB yang telah ditentukan
• Memiliki pengalaman bekerja di industri gym akan lebih disukai
• Dapat bekerja di bawah tekanan & memiliki tanggung jawab yang tinggi
