Agency Officer - Dealer Financing
About this position
Responsibilities
• Lead a team and monitor Third Party team's performance to ensure all standards and targets are met.
• Responsible for overall Third party team operational activities from briefing to debriefing.
• Manage overall team performance standards and compliance.
• Liaise with trainer, supervisor, and management to increase collection rate of NPL late users.
• Perform meeting with the management team to cover performance results and solution or action items.
Requirements
• Bachelor's degree or equivalent experience, preferably in finance, banking, or a related field.
• At least 2 years of experience as a Supervisor or Team Leader.
• Have a strong interest in the financial technology industry.
• Possess experience in Agency Management (preferred).
• Exhibit effective coaching, facilitation, presentation, and team building abilities.
• Proficient in Microsoft Office, Google Sheets, and Google Drive.
• Demonstrate strong communication, investigation, and negotiation skills.
• Attention to detail and showcase strong analytical skills.
• Fluent in both Bahasa and English (preferably).