SOC Engineer Lead

PT. Intikom Berlian Mustika (Jakarta, Jakarta, Indonesia)

DKI Jakarta, Indonesia

PT Intikom Berlian Mustika was officially established in 1 April 1990. This national company majors in Information and Communications Technology Solutions and Services. Intikom works in partnerships with the world’s leading companies to provide a comprehensive range of IT services and products for a broad client base. Its main services and products are consultancy, software customization & implementation assistance, education & training, software and hardware, system integration, e-commerce, networking and communication, IT Security and maintenance service. Intikom integrates its in-house application software and product for video recording , named Stream (finance, property, payroll, etc) and IVR for voice recording. Intikom special focus is on banking, finance, manufacturing, distribution, hospital, pharmaceutical, chemical, insurance, retail, automotive, and mining industries--both for government and private sector.

About this position

The SOC Engineer Lead is responsible for overseeing the daily operations of the Security Operations Center, managing the SOC team, and ensuring effective security incident detection, analysis, and response.

Responsibilities

• Team Leadership and Management: Oversee the daily operations of the Security Operations Center, manage the SOC team, and ensure effective security incident detection, analysis, and response. Ensure that team members have the skills, training, and resources they need to perform their roles effectively.
• Strategic Security Planning: Develop and implement strategic security initiatives and plans that align with the organization's business needs and security requirements.
• Client Relationship Management: Manage relationships with clients, understanding their security needs, communicating effectively about security issues, and ensuring that the services provided meet or exceed client expectations.
• Performance Monitoring and Reporting: Monitor the performance of the SOC and report key metrics to senior management. Conduct regular reviews and audits of security measures and controls to ensure their effectiveness.
• Incident Management: Oversee the incident management process, ensuring effective handling and response to security incidents. Coordinate with clients and internal teams during incidents and lead post-incident analysis and reviews to identify areas for improvement.
• Policy and Compliance Management: Develop, implement, and manage security policies and procedures. Ensure compliance with these policies as well as with relevant regulations and industry standards.
• Business Development: Collaborate with sales and technical teams to develop new security services, assist in contract negotiations, and contribute to the overall growth of the organization.

Requirements

• Bachelors Degree in IT, Computer Engineering, Cybersecurity, or a related field; certifications like CISSP, CISM, or CEH are a plus.
• 5 Years of proven track record in SOC operations, including threat hunting, incident response, and playbook creation.
• Proficiency with security tools (e.g., SIEM, EDR, IDS/IPS) and scripting or automation for security processes.
• Experience mentoring SOC team members and managing high-pressure security incidents effectively.
• Initiative, adaptability, optimism, and a strong motivation to learn and grow in a fast-paced environment.
• Strong interpersonal skills to collaborate with technical teams and present findings to non-technical stakeholders.
• Willingness to handle on-call duties and adapt to evolving security challenges.