PT Intikom Berlian Mustika was officially established in 1 April 1990. This national company majors in Information and Communications Technology Solutions and Services.
Intikom works in partnerships with the world’s leading companies to provide a comprehensive range of IT services and products for a broad client base. Its main services and products are consultancy, software customization & implementation assistance, education & training, software and hardware, system integration, e-commerce, networking and communication, IT Security and maintenance service.
Intikom integrates its in-house application software and product for video recording , named Stream (finance, property, payroll, etc) and IVR for voice recording. Intikom special focus is on banking, finance, manufacturing, distribution, hospital, pharmaceutical, chemical, insurance, retail, automotive, and mining industries--both for government and private sector.
The IT Onsite Support position involves providing technical assistance to customers and staff, ensuring system performance, and maintaining network security.
Responsibilities
• Provide technical support to customers and staff, troubleshooting and resolving issues promptly and professionally.
• Monitor system performance and ensure that all systems and processes are running efficiently.
• Install and configure hardware, software, and networks.
• Perform system maintenance tasks, including system upgrades and patches.
• Create and maintain user accounts and access levels.
• Monitor network security and ensure compliance with policies and regulations.
• Generate reports, analyze data, and document processes.
• Provide administrative support to staff as needed.
Requirements
• Bachelor’s degree or equivalent experience in a related field.
• Proven experience in system administration and technical support for 3+ years.
• Knowledge of Windows and Linux operating systems.
• Knowledge of networking protocols and technologies.
• Excellent problem-solving and customer service skills.
• Able to work independently and as part of a team.
• Able to handle multiple tasks and prioritize effectively.
• Willing to be placed in a banking or financial company.
Benefits
Huneety A.I Salary Estimate
4,000,000 - 11,000,000 IDR per month
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