SALES HORECA & BUSINESS DEVELOPMENT MANAGER
About this position
Responsibilities
• Develop and execute strategies to meet sales targets and drive business growth in the HoReCa sector (Kalimantan & Sulawesi Area).
• Regularly forecast sales and budgets, reporting progress to management.
• Ensure monthly, quarterly, and annual sales targets are met through effective sales strategies.
• Build and maintain strong relationships with customers by understanding their needs and desires.
• Develop customer retention programs to enhance customer loyalty.
• Actively engage with clients, distributors, sponsors, and partners, conducting regular meetings to ensure satisfaction and identify upselling or cross-selling opportunities.
• Explore new business opportunities while maintaining strong corporate channel relationships.
• Conduct market analysis to identify trends, new opportunities, and the company’s competitive position.
• Collaborate with the product development team to create products based on research and customer feedback.
• Lead and guide the sales team, providing feedback and training to improve performance.
• Monitor sales progress, ensuring it aligns with predetermined targets and adjusting strategies as needed.
• Provide coaching and support to the team for skill development and market alignment.
• Oversee the entire consumer journey from awareness and lead generation to conversion.
• Ensure a seamless customer experience through all touchpoints.
• Collaborate with the finance team to ensure business operations are efficient and meet financial goals.
• Monitor all documentation processes, including invoices, contracts, and business development records, ensuring compliance and accuracy.
• Analyze market trends and competitor activities to provide insights for business strategy.
• Prepare regular reports on market positioning and suggest adjustments to improve competitiveness.
• Work with internal teams (e.g., marketing, product development, operations) to ensure alignment of sales strategies with business goals.
• Support product development by providing market research and customer insights.
• Compile weekly and monthly reports on sales performance, customer feedback, and business opportunities.
• Use data-driven insights to aid in strategic decision-making and identify new growth avenues.
Requirements
• Minimum of 5 years of experience in sales or business development, especially in the HoReCa sector.
• Strong relationship-building skills with experience in customer retention programs.
• Expertise in market trends, distribution networks, and the HoReCa industry.
• Proven leadership and team management capabilities with a record of meeting sales targets.
• Excellent communication, negotiation, and analytical skills.
• Ability to collaborate with cross-functional teams, including finance, product development, and operations.