Helpdesk

PT Halik Selindo Alpha

PT Halik Selindo Alpha (South Jakarta, Jakarta)

DKI Jakarta, Indonesia

Established in 1983, PT. Selindo Alpha has continuously been growing and obtaining new business and customers. We understand, through the evolving of communication technology, our customers need to be acquainted with up-to-date offers. Hence, we enlarge our business markets comprising Voice Switching, Call Center, LAN/WAN, Network Access, and Satellite Transmission (VSAT). Therefore, we are looking for a professional people who would like to join and grow together with us.

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Job function: Software Development & Engineering

Industries: Telecommunications

About this position

The Helpdesk position involves managing customer complaints related to Satellite Networking, monitoring networks, and troubleshooting VSAT Networking issues.

Responsibilities

• Handle customer complaints for Satellite Networking
• Network Monitoring
• Handle troubleshooting for VSAT Networking

Requirements

• Candidate must possess at least a Diploma or Bachelor's Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology, Science & Technology, or equivalent.
• At least 1 Year(s) of working experience in the related field
• Knowing telecommunication Satellite / VSAT and Networking
• Experienced handle Bank's networking
• Familiar with OS Windows server 2003 (or above)
• Willing to work in shift
• Willing to mobile to our customer (area Jabodetabek)

Benefits

Huneety A.I Salary Estimate

6,000,000 - 10,000,000 IDR per month