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E-Commerce Manager Jakarta

PT Galva Galindra Multi Cipta
PT Galva Galindra Multi Cipta (Jakarta)
Jakarta
DKI Jakarta, Indonesia 🇮🇩
PT Galva Galindra Multi Cipta
Galva Group is a leading supplier of electronic products which comprise primarily of public address system, professional audio-video system, telecommunication equipment, computer, personal computer peripherals equipment, security system and electronic components. We are involved in manufacturing, systems integration, trading and distribution activities.Our new line of business are in Hospitality and Food Packaging. Galva's business in electronics is centered around the multimedia technology - the integration of sound, vision, data and telecommunication. We provide solutions to radio and television broadcasters, telecommunications operators, construction companies, hotel and building operators, schools and universities, banks, medical practitioners, government departments, private enterprises and the entertainment industries.

About this position

The E-commerce Manager is responsible for overseeing and driving the growth of our online business both in e-commerce and webstore. This role will play a pivotal part in developing and implementing strategies to maximize online sales, enhance customer experience, and optimize our e-commerce platform.

Responsibilities

• Business Strategy: Develop and execute comprehensive strategies aligned with the overall business objectives.
• Online Sales: Drive sales growth through effective marketing campaigns, promotions, and merchandising initiatives.
• Platform Optimization: Continuously optimize our webstore and e-commerce platform and for user experience, search engine optimization (SEO), and conversion rate.
• Product Management: Manage product listings, pricing, and inventory levels to ensure a seamless customer experience.
• Customer Experience: Oversee customer service operations to provide exceptional support and address customer inquiries promptly.
• Analytics and Reporting: Analyze website traffic, sales data, and customer behaviour to identify trends and opportunities for improvement.
• Team Management: Lead and mentor a team of e-commerce professionals to achieve department goals.
• Partnership Management: Manage relationships with brand partners and e-commerce platform involved in e-commerce operations.

Requirements

• Bachelor's degree in business, marketing, engineering or a related field.
• Min. 5 years of proven experience in e-commerce management or similar roles with a track record of driving online sales growth.
• Strong understanding of Indonesian e-commerce market, digital marketing, and SEO.
• Excellent analytical skills and ability to interpret data to make informed decisions.
• Proven ability to lead and motivate teams.
• Strong communication and interpersonal skills.
• Experience with popular webstore platforms (e.g., Shopify, WooCommerce, Magento).
• Knowledge of A/B testing and conversion rate optimization (CRO).
• Knowledge of social media marketing and content marketing.
• Experience with Omnichannel tools.

Benefits

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Huneety A.I Salary Estimate
15,000,000 - 35,000,000 IDR per month