Enterprise Support Engineer (Cloud Engineer)
About this position
Responsibilities
• Responsible to support & troubleshoot VMware Virtualization, Veeam Backup, Microsoft Windows Server, Linux OS, Hyper-converged Infrastructure and Hardware environment.
• Managing and maintaining web hosting environments within a VMware cloud infrastructure.
• Managing VMware environments including setup, monitoring, and support to ensure optimum performance.
• Troubleshooting and resolving VMware environment issues.
• Perform Disaster recovery using Veeam failback and failover.
• Setting up MySQL replication and managing clustered environments.
• Manage and configuring Apache, PHP-FPM, MySQL, and Redis services on Linux.
• Managing control panels such as Plesk and cPanel.
• Installing operating systems and service packs, as well as security patches and bug fixes.
Requirements
• Candidates must possess bachelor’s degree in Information Technology, Computer, or equivalent.
• At least 2 years experiences of working in a related field is required for this position.
• VMWare Certified Professional (VCP) preferred.
• Experience in Virtualization & Cloud computing, Linux and Windows servers will be preferred.
• Familiarity with Grafana and Nagios for monitoring services and handling related alerts.
• Experience with both Windows Server and Linux Server environments.
• Expertise in managing web services using IIS.
• Proficiency in setting up and managing FTP services.
• Experience with SMB services for file sharing.
• Understanding of web cluster architecture.
• Fluent in English (both verbal and written).
• Willing to work shifting schedule and capable to work during night shifts as needed.