Business Development Manager
About this position
Responsibilities
• Accountable for strategizing and meeting budgets, targets, and business objectives within the Enterprise Sales division.
• Maintain a robust sales pipeline for the enterprise team and develop effective strategies to meet targets.
• Build and inspire a high-performing team to accelerate revenue growth.
• Collaborate with cross-functional teams within the company to achieve company objectives.
• Hold regular one-on-one meetings with the Assistant Manager and Team Lead to enhance organizational effectiveness.
• Establish individual and team goals as KPIs, and regularly assess and track progress.
• Initiate special projects and assignment - Deliver reports to the Director and CEO during the HOD meeting.
• Present reports to the board during EXCO meetings.
• Ensure team commission and incentive system is aligned with the company objectives.
• Identify and build relationships with 'whale' type of customer.
Requirements
• Have a good leadership and effective communication.
• People Management Skills: persuasive, delegation, decision making and conflict management, Ability to motivate, Ability to teach and mentor.
• Critical thinking, Analytical thinking and Problem solving.
• Project Management Professional (PMP), EMBA.
• Business Coaching Certificate from reputable provider.
• Professional Certificate + Bachelor Degree in related field or Master Degree in related field.
• 8 years and above working experience.
• In-depth product knowledge:
• Understanding of the Product: Familiarity with the technical specifications, features, and benefits of the products or services being sold (e.g., software, hardware, cloud services).
• Integration Capabilities: Knowledge of how the product integrates with other systems and technologies.
• Industry Knowledge: Understanding the specific industries the products serve (e.g., healthcare, finance, education) and their unique challenges.
• Customer Profiles: Awareness of the target customer segments, their needs, and pain points.
• Competitor Products: Knowledge of competitor offerings, strengths, and weaknesses.
• Market Trends: Awareness of current trends in technology and how they impact customer needs and preferences.
• Real-World Applications: Familiarity with how customers use the products in real-world scenarios, including case studies and success stories.
• ROI Justification: Ability to articulate the return on investment and value proposition of the products.
• Sales Techniques: Understanding effective sales methodologies and strategies specific to IT products (e.g., solution selling, consultative selling).
• Industry Regulations: Awareness of relevant regulations (e.g., data privacy laws, security standards) that affect product sales and customer requirements.
• Product Future Developments: Understanding of the product development roadmap, upcoming features, and how these will impact sales strategies.
• Post-Sales Support: Knowledge of the support structure in place for customers and how it can enhance customer satisfaction and retention.
• Pricing Strategies: Understanding of the pricing models (subscription, one-time fees, tiered pricing) and how to communicate.