IT Business Analyst Supervisor
About this position
Responsibilities
• Map processes from current to future states, define business and technical requirements and scope, and proactively advocate for change to business stakeholders and development teams.
• Ensure that process documentation is created, maintained in a shared environment, and kept up-to-date.
• Support business stakeholders in testing system changes and analyze data flows to identify opportunities for process improvement.
• Collaborate with the Product Owner on product vision, requirements definition, and capability mapping to ensure alignment with business unit processes and needs.
• Provide leadership in the implementation of process improvement opportunities by mapping process changes, refining requirements and scope, and proactively communicating project capabilities to business leaders, stakeholders, and users.
Requirements
• Strong analytical thinking and problem-solving skills.
• Excellent interpersonal, verbal, and written communication abilities, with the capacity to interact effectively with a diverse group of team members, including executives, managers, IT professionals, and subject matter experts.
• Proven experience in process mapping, group facilitation, data gathering and analysis, and all phases of the project lifecycle, including requirements gathering, design, development, deployment, training, and measuring effectiveness.
• Exceptional analytical, problem-solving, and project management capabilities.
• Ability to work effectively within time constraints, adapt to changing priorities, and operate independently.
• Proficiency in Microsoft Office Suite, with intermediate skills in Visio, Excel, Word, and PowerPoint.
• Self-directed with a proven track record of achieving consistent, timely delivery of objectives with minimal supervision.
• A minimum of 3 years of relevant work experience in a similar role is required.