VP, Head of Indonesia Transfer Agency Operations

Pt. Citibank (Jakarta, Jakarta, Indonesia)

DKI Jakarta, Indonesia

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.

About this position

This is a role for a senior manager at Vice President level within Transfer Agency operational unit, reporting to the APAC functional head. The candidate will have people management and oversight responsibility, handling daily BAU activities including client and vendor servicing while managing an operational team in Indonesia.

Responsibilities

The candidate should have strong knowledge of the full trade cycle including other functions performed within the Transfer Agency operations, as well as the responsibilities of the Administrator and the Custodian. The candidate is required to have strong knowledge and extensive practical experience of the following core TA processes:
• Client/Distributor/Investor on-boarding, AML/KYC documentation & administration, and data management
• Transaction processing & investor servicing
• Cash & trade settlement processing
• Fund corporate action processing
• Asset-based and trade-based fee processing
• Reporting of shareholder trade activity to the fund accountant and fund custodian
• Bank account reconciliation
• Foreign exchange dealing & execution
• Periodic client, distributor & investor reporting

The candidate should also have experience in the following responsibilities of the Transfer Agent:
• Review of fund prospectuses, operating memorandums and key fund documentation
• Fund launches and implementation
• Client conversions
• Client change request management
• Client & vendor management
• Oversight and risk control management for domestic and outsourced functions
• Managing client due diligence visits
• Awareness of regulatory and industry change and how it impacts the business

Other Responsibilities:
• Oversee day-to-day operations of multiple teams and unit supervisors and ensure teams meet performance, service quality and service delivery expectations
• Manage staff resource allocation while assisting with the development and oversight of the budget

Requirements

The candidate should have strong knowledge and extensive practical experience in Transfer Agency operations. The candidate should also possess experience in managing client relationships and vendor management. Additionally, the candidate should have a solid understanding of regulatory and industry changes impacting the business.