Funding Relationship Manager

PT Bank Jago Tbk (Jakarta, Jakarta, Indonesia)

DKI Jakarta, Indonesia

Since 1992, we only think about two things: to build the future and to grow with everyone. This has been our only aim from the very start. As a tech-based bank, we see finance from a life perspective, creating products that actually help customers with their daily pains. Enabled by cutting-edge technology, we aim for breakthroughs in the financial world; ones that are able to enhance the growth of millions.

About this position

Responsible for acquiring new customers, retention and maintaining existing customers, conducting product cross-selling between individual or corporate customer segments to increase the number of customers while ensuring customer quality and providing services according to Bank standards.

Responsibilities

• Acquire new customers, build good relationships with customers, build customer trust by identifying customer needs and provide suggestions, solutions to the customer needs.
• Perform the function as a Liquidity balancer against LDR (Loan to Deposit Ratio).
• Identify and prevent the occurrence of operation loss, potential fraud and ensure that achieving satisfactory results of the Internal Audit assessment, as well as fulfilling the KYC process Customer.
• Ensure that customer complaints and fulfill customer needs consistently take into account the applicable provisions.

Requirements

• Minimum Bachelor Degree
• Minimum 5 years experience in banking industry and 1-2 years as Funding Business Sales with good performance
• Required Technical Ability:
• Sales
• Service
• Banking Operations
• Understand the Bank's Operational System and Procedures
• Understand KYC provisions
• Understand and implement Service Excellence and Customer Journey