Direct Contract, Collection Agent
Pt Bank Dbs Indonesia Tbk (Jakarta, Jakarta, Indonesia)
DKI Jakarta,
Indonesia
DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's "AA-" and "Aa1" credit ratings are among the highest in the world.
Recognised for its global leadership, DBS has been named “World’s Best Bank” by Global Finance, “World’s Best Bank” by Euromoney and “Global Bank of the Year” by The Banker. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney and the world’s “Most Innovative in Digital Banking” by The Banker. In addition, DBS has been accorded the “Safest Bank in Asia“ award by Global Finance for 14 consecutive years from 2009 to 2022.
DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets. DBS is committed to building lasting relationships with customers, as it banks the Asian way. Through the DBS Foundation, the bank creates impact beyond banking by supporting social enterprises: businesses with a double bottom-line of profit and social and/or environmental impact. DBS Foundation also gives back to society in various ways, including equipping communities with future-ready skills and building food resilience.
With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities. For more information, please visit www.dbs.com
About this position
The Direct Contract, Collection Agent position is part of the Risk Management Group (RMG), which focuses on developing and maintaining risk management frameworks while ensuring effective risk/return decision-making and monitoring key risk issues.
Responsibilities
• To achieve productivity target and team target according responsibility assignment from management
• Conduct visit to customer based on assignment and give information to customers accurately and clearly
• Implementation code of conduct in collection activity
• To inform the supervisor or manager to investigate the suspected/fraud account
Requirements
• Total Minimum Years of Experience: 3-5 years in collection area
• Degree from reputable university
• Have an experience in Banking Industry
• Work Independently and learn fast
• Positive Attitude
• Strong sense of ownership of results