DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's "AA-" and "Aa1" credit ratings are among the highest in the world.
Recognised for its global leadership, DBS has been named “World’s Best Bank” by Global Finance, “World’s Best Bank” by Euromoney and “Global Bank of the Year” by The Banker. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney and the world’s “Most Innovative in Digital Banking” by The Banker. In addition, DBS has been accorded the “Safest Bank in Asia“ award by Global Finance for 14 consecutive years from 2009 to 2022.
DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets. DBS is committed to building lasting relationships with customers, as it banks the Asian way. Through the DBS Foundation, the bank creates impact beyond banking by supporting social enterprises: businesses with a double bottom-line of profit and social and/or environmental impact. DBS Foundation also gives back to society in various ways, including equipping communities with future-ready skills and building food resilience.
With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities. For more information, please visit www.dbs.com
DBSI T&O is the backbone that supports the bank as the central of operations and technology, serving various banking operations and ensuring service quality. The Associate, Application Support will play a crucial role in managing and supporting application systems to meet business needs.
Responsibilities
• Manage and support switching, branch and SSB projects, production incidents and enhancements.
• Manage and ensure incident related with switching, branch and SSB within SLA.
• Ensure that applications meet business requirements and systems goals, fulfill end-user requirements, and identify and resolve systems issues.
• Maintain good relationships between IT and business, manage business expectations and negotiate compromise.
• To ensure all applications server will comply with Group Standard Security (ISCD – Health Check).
• Ensure compliance with DBSI Policy and Standards, local laws, regulations and controls and procedures of the Bank, through audit reviews and completion of self-assessment checks.
• Liaise with Switching application vendor tech support or 3rd party vendor for prompt rectification of any problems or emergency cases.
Requirements
• Graduate from reputable University with IT background is preferable.
• Have experience on switching system i.e IST, ON2, BASE-24 systems or others.
• Have technical knowledge on ISO8583 message, Linux, Chip Technology standard (EMV, NSICCS), Local domestic networks (ALTO, PRIMA, Bersama).
• Have capability to analyze and read the logs application.
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