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IT Operation Support

PT Avows Technologies
PT Avows Technologies (South Jakarta, Jakarta)
DKI Jakarta, Indonesia 🇮🇩
PT Avows Technologies
Avows Technologies founded in 2008 provides IT consulting, IT training, Software implementation, Development & Support services to customers in Malaysia, Indonesia, Singapore, India, and the USA – using a Global Delivery Model backed by High Class Talent and established best practices. Our core strength lies in understanding the customer’s requirements and putting together workable plan to address customer needs. We mobilize the right technical and managerial talent, talent which would solve customers’ problems and deliver value at optimal costs.

About this position

The IT Operation Support position requires at least 2 years of experience in IT support, troubleshooting, and monitoring tools. Experience in financial services is a plus, along with strong analytical and communication skills.

Responsibilities

• At least 2 years of experience as a IT Operation / IT Support / IT Help Desk.
• Experience troubleshooting for software / application / system.
• Experience using Grafana, Prometheus, Datadog or other monitoring tools.
• Having experience in Financial Services, Financial Securities, Insurance or Bank is a plus.
• Strong analytical thinking and problem solving - High-level written and verbal communication skills.
• A Diploma's Degree in Software Engineering, Computer Science, Information Systems, computer engineering or a similar field.
• Willing to shift with a 3 time scheme (8 working hours per day), including Saturdays, Sundays and national holidays.

Requirements

• At least 2 years of experience as a IT Operation / IT Support / IT Help Desk.
• Experience troubleshooting for software / application / system.
• Experience using Grafana, Prometheus, Datadog or other monitoring tools.
• Having experience in Financial Services, Financial Securities, Insurance or Bank is a plus.
• Strong analytical thinking and problem solving - High-level written and verbal communication skills.
• A Diploma's Degree in Software Engineering, Computer Science, Information Systems, computer engineering or a similar field.
• Willing to shift with a 3 time scheme (8 working hours per day), including Saturdays, Sundays and national holidays.

Benefits

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Huneety A.I Salary Estimate
4,000,000 - 11,000,000 IDR per month