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IT Desktop Support Site

PT. Astra Graphia Information Technology (AGIT) (East Kutai Regency, East Kalimantan, Indonesia)
East Kalimantan, Indonesia 🇮🇩
AGIT is a Digital Service Provider, provides one stop Solution on Digital Services, both in on-premise and cloud infrastructure model. We bring the concept of digitize things (digitize everything), to help and to assist our customers in performing their digital transformation through the implementation on digital technology & digital solutions. Since 1983, AGIT is part of PT Astra International Tbk Group, a conglomeration company in Indonesia that currently has 238 subsidiaries and affiliate companies with 7 line of businesses. We have four main pillars in our Digital Solution Portfolios that cover the entire journey required to conduct digital transformation as follow: 1. Digital Strategy It is a consultancy services to help our customer to formulize digital strategy, develop digital roadmap, and define their digital priorities. Basically this is the first step that has to be done by company to start its digital transformation journey 2. Digital ICT Foundation This solution is to provide basic ICT infrastructure that becomes the foundation prior to the customer enter into digital world. • Next Generation Infrastructure • Enterprise Business Application • Managed Operation Services 3. Digital Platform To establish digital technology platform to enable digital services AGIT focus in 4 digital technology platform: i. Big Data & Analytics Platform including data management, data modeling, data visualization & machine learning ii. Internet of Things & Automation Platform, including sensors, video analytics, tracking monitoring iii. Cloud Platform, including private, public and hybrid cloud iv. Security Platform 4. Digital Services To provide digital services in the area of Business Process, on 4 major/critical business process in Digital Transformation: • Customer Engagement & Customer Experiences • Finance & Supply Chain • Logistics & Distribution • Talent Management & Workforce Productivity

About this position

Posisi ini bertanggung jawab untuk memberikan dukungan desktop IT kepada pengguna, termasuk pemeliharaan perangkat keras dan perangkat lunak serta pemecahan masalah.

Responsibilities

• Melakukan support untuk memenuhi kebutuhan user dalam menggunakan PC/laptop
• Melakukan maintenance/pengecekan CPU, Memory, Disk/Storage pada PC/laptop, etc
• Melakukan troubleshoot atas kendala yang dialami oleh user
• Melakukan koordinasi dengan pihak-pihak terkait kebutuhan di area site

Requirements

• Lokasi : Bersedia ditempatkan di site Kalimantan Selatan, Kalimantan Tengah, Kalimantan Timur, Sumatera Selatan
• Skills: i. Mempunyai skill basic software & hardware perangkat IT Device ii. Mahir dalam mengoperasikan Microsoft Office (excel, word) iii. Memiliki interpersonal skill yang baik serta kemampuan problem solving dan Analisa yang baik iv. Bersedia bekerja dengan sistem Roster System Work
• Education: Minimum Lulusan SMK, D3/ S1 dengan jurusan :TKJ/Teknik Komputer/Teknik Informatika/ Manajemen Informatika