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Agency Officer - Dealer Financing (Semarang)
About this position
Responsibilities
• Lead a team and monitor Third Party team's performance to ensure all standards and targets are met
• Responsible for overall Third party team operational activities from briefing to debriefing
• Manage overall team performance standards and compliance
• Liaise with trainer, supervisor, and management to increase collection rate of NPL late users
• Perform meeting with the management team to cover performance results and solution or action items
Requirements
• Bachelor's degree or equivalent experience, preferably in finance, banking, or a related field
• At least 2 years of experience as a Supervisor or Team Leader
• Have a strong interest in the financial technology industry
• Possess experience in Agency Management (preferred)
• Exhibit effective coaching, facilitation, presentation, and team building abilities
• Proficient in Microsoft Office, Google Sheets, and Google Drive
• Demonstrate strong communication, investigation, and negotiation skills
• Attention to detail and showcase strong analytical skills
• Fluent in both Bahasa and English (preferably)
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