English Client Success (Bangkok)

Propertyscout Thailand (Bangkok)

Bangkok

Bangkok, Thailand

PropertyScout Thailand is a leading online real estate platform in Thailand that connects property seekers with landlords and sellers. It offers a vast database of properties for sale and rent, including condos, houses, townhouses, and apartments across the country.

About this position

PropertyScout is building an end-to-end real estate technology platform in emerging markets, aiming to deliver a trusted and seamless real estate experience. The company empowers agents and agencies while servicing thousands of satisfied clients each month.

Responsibilities

• Cold call / outreach to potential clients regarding the real estate.
• Follow up with other potential clients. (Acceptance rate)
• Make appointments with potential clients for viewing property.
• Conduct regular outreach to existing clients through calls, emails, and meetings to potential clients regarding the real estate.
• Develop and implement strategies for proactive client engagement and relationship building.
• Identify opportunities for upselling and cross-selling additional services or products based on client needs and goals.
• Collect and analyze client feedback to identify trends and areas for improvement.
• Maintain accurate records of client interactions, feedback, and engagement activities.
• Work closely with the Client Success Manager and other team members to align outreach efforts with overall client success strategies.

Requirements

• At least Bachelor’s degree.
• Excellent interpersonal, communication and organizing skills.
• Very good written and spoken English and Thai skills, Chinese is a plus.
• High attention to detail, well organized, with a sense of urgency and a drive to get things done.
• Previous work experience in real estate, in hospitality, or in sales is advantageous.
• Available and flexible to work in an assigned shift.