Client Success Associate (English Speaking)

---

The Client Success Associate is responsible for engaging with potential and existing clients in the real estate sector, ensuring their needs are met and identifying opportunities for additional services.

Responsibilities

• Handling Cold calls and outreach to potential clients regarding the real estate.
• Conducting regular outreach to existing clients through calls, emails, and meetings to potential clients regarding the real estate.
• Following up with other potential clients. (Acceptance rate)
• Responsible for arranging appointment with potential clients for viewing property.
• Identifying opportunities for upselling and cross-selling additional services or products based on client needs and goals.
• Collecting and analyzing client feedback to identify trends and areas for improvement.
• Maintaining accurate records of client interactions, feedback, and engagement activities.
• Working closely with the Client Success Supervisor to align outreach efforts with overall client success strategies.

Requirements

• Bachelor’s degree in any fields.
• Excellent interpersonal, communication and organizing skills.
• Very good written and spoken English and Thai skills. Chinese is a big plus.
• High attention to detail, well organized, with a sense of urgency and a drive to get things done.
• Previous work experience in real estate, in hospitality, or in sales is advantageous.
• Available and flexible to work in an assigned shift.