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iIBG-Business Operation Sr. Specialist (English speaking)

Primax Electronics (Thailand) Co., Ltd. (Chon Buri)
Chonburi, Thailand 🇹🇭
Primax Electronics Ltd. was founded in March, 1984. After many years of hard work, we have built our business into a well known international company listed in the Taiwan Stock Exchange. Primax hosts a diversified range of products. Our products can be categorized into 4 groups. Primax has its operations and technology headquarters in Taiwan. In China, we have 3 manufacturing sites and 3 product development centers. In addition, there are sales branches in Hong Kong, Japan, Europe and U.S.A. Primax is a solution provider for computing, electronics and consumer products. We believe employees are our most important assets. We are proud to have creative and dedicated employees and a forward thinking management team. The Primax management team is well educated in western and Asian cultures, possess global views and grand visions and is determined to lead Primax into future success. Primax Electronics currently have business and logistics branches in 3 continents to service the international clients of consumer products with speed and quality.

About this position

The iIBG-Business Operation Sr. Specialist is responsible for order fulfillment, demand management, inventory control, payment management, and customer relationship management, ensuring timely delivery and customer satisfaction.

Responsibilities

• Order fulfillment and OTD. Follow up orders and make sure on time delivery.
• Demand management and planning. Monitor customer demand trend regularly, highlight and understand the root cause of abnormal fluctuations, draw up reasonable material preparation strategy based on demand trend and project phrase.
• Overseas HUB management. Manage and control the inventory and cost;
• Inventory management. Monitor inventory and keep it in a reasonable level. Proactively negotiate with customer to consume aging inventory;
• Payment management. Collect payment safely and timely;
• RMA management. Dig out the root cause, liability and make sure no impact to customer;
• E&O management. Manage E&O and claim to liable party;
• Customer relationship management. Clear understanding of customer requirement and standard, deal with customer complaints timely and effectively, continuously improve customer satisfaction.

Requirements

• More than 3 years of order follow-up, supply chain management experience, familiar with electronic factory production and shipping operations.
• College degree or above, major in English/international trade, proficient in English listening, speaking, reading and writing, as well as Chinese Speaking and listening; Ability to speak Thai is preferred.
• Proficient in office software, particularly Excel, PPT.
• Familiar with SAP operating system is preferred.

Benefits

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Huneety A.I Salary Estimate
45,000 - 65,000 THB per month