Primax Electronics Ltd. was founded in March, 1984. After many years of hard work, we have built our business into a well known international company listed in the Taiwan Stock Exchange. Primax hosts a diversified range of products. Our products can be categorized into 4 groups. Primax has its operations and technology headquarters in Taiwan. In China, we have 3 manufacturing sites and 3 product development centers. In addition, there are sales branches in Hong Kong, Japan, Europe and U.S.A. Primax is a solution provider for computing, electronics and consumer products. We believe employees are our most important assets. We are proud to have creative and dedicated employees and a forward thinking management team. The Primax management team is well educated in western and Asian cultures, possess global views and grand visions and is determined to lead Primax into future success.
Primax Electronics currently have business and logistics branches in 3 continents to service the international clients of consumer products with speed and quality.
The Business Operation Sr. Specialist (Chinese speaking) is responsible for ensuring order fulfillment, managing customer demand, overseeing inventory, and maintaining customer relationships to enhance satisfaction.
Responsibilities
• Order fulfillment and OTD. Follow up orders and make sure on time delivery.
• Demand management and planning. Monitor customer demand trend regularly, highlight and understand the root cause of abnormal fluctuations, draw up reasonable material preparation strategy based on demand trend and project phrase.
• Overseas HUB management. Manage and control the inventory and cost;
• Inventory management. Monitor inventory and keep it in a reasonable level. Proactively negotiate with customer to consume aging inventory;
• Payment management. Collect payment safely and timely;
• RMA management. Dig out the root cause, liability and make sure no impact to customer;
• E&O management. Manage E&O and claim to liable party;
• Customer relationship management. Clear understanding of customer requirement and standard, deal with customer complaints timely and effectively, continuously improve customer satisfaction.
Requirements
• Education: BA or above major in Business Administration, International Economics, and Trade.
• More than 3 years of experience in order fulfillment or customer service is required.
• Good at communication and collaboration.
• SAP/ERP system experience is preferred.
• Proficient in English listening, speaking, reading and writing; Ability to speak Thai is preferred.
Benefits
Huneety A.I Salary Estimate
45,000 - 65,000 THB per month
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