Customer Support (Chinese Speaking)

POSCO Coated Steel (Thailand) Co., Ltd. (Rayong)

Rayong

Rayong, Thailand

POSCO is a multinational steel-making company founded in 1968 and its head-quarter is located in South Korea. We are the No.1 steel manufacturing company by market value in 2010 and 5th largest by volume in 2012. POSCO Thailand Coated Steel (POSCO-TCS) is one of the largest producer of galvanized steel in Thailand and BOI promoted company. Galvanized steel products are now being used in a wide range of automobiles,electricalequipmentand other industrial machinery as home appliance.

About this position

The Customer Support (Chinese Speaking) position involves providing technical service and support to customers, ensuring quality control, and maintaining strong relationships with clients.

Responsibilities

• Conduct Quality Approval Certificate.
• Manage the complaints and reduce claim compensation.
• Field investigation and Sorting material at customer site when customer faces the problem.
• Make a good relationship with the customer.
• Support and coordinate with internal team (Marketing, Inspection, and Production).

Requirements

• Experience 3 years in technical service, customer support, Quality Control or a related field.
• Excellent communication and interpersonal skills to engage effectively with customers.
• Bachelor degree of Metallurgical Engineer, Material Engineer, Chemical Engineering or a related field.
• Fluent in Mandarin Chinese (written and spoken), with strong proficiency in English (TOEIC 500 points up) and Thai.
• Advanced MS Word, Excel and Power Point skills required to perform tasks.
• Systematic thinking, good analytics, self-motivation and highly responsibility.
• Able to work under pressure and coordination skills.
• Can start working immediately will be preferable.
• The personality are active, vigorous and positive thinking.