Live Operations Executive

Plantae Life Co., Ltd. (Huai Khwang)

Bangkok, Thailand

Plantae, a leading plant-based food start-up in Thailand, is No.1 best selling protein in E-commerce platforms with 280x Growth in 2021. We are expanding to the world, to be top of mind in Asia and seeking great talents to join our team!

About this position

We are looking for a dynamic and detail-oriented Live Operations Executive to oversee and manage the day-to-day operations of live streaming, real-time services, or customer engagement platforms. The ideal candidate will ensure seamless execution of live sessions, maintain high-quality standards, and drive operational excellence to enhance the user experience.

Responsibilities

Key Responsibilities:
• Collaborate with the marketing and product teams to script and plan live stream content.
• Manage the setup, execution, and breakdown of live streaming sessions, including equipment, software, and platform management.
• Coordinate with vendors, brand partners, and internal teams to ensure smooth execution of live sessions.
• Plan a live-streaming calendar in alignment with agency, marketing campaigns and sales objectives.
• Monitor live stream performance, troubleshoot technical issues, and ensure seamless operation.
• Track and analyze the performance of live streams and content to improve future sessions.
• Serve as the primary host (MC) for live-streaming sessions, showcasing products, engaging with the audience, and answering questions in real time. (Only Campaign day / D-Day)

Requirements

Requirements:
• Bachelor’s degree in Marketing, Communications, Business, or a related field.
• Proven experience in live-streaming operations, e-commerce, or digital marketing.
• Excellent verbal and written communication skills.
• Strong analytical skills and proficiency in performance tracking tools.
• Ability to work in a fast-paced, dynamic environment and manage multiple projects simultaneously.
• Knowledge of the fashion industry is a plus.