Housekeeping Assistant Manager - Park Hyatt Jakarta

Park Hyatt (Indonesia) (Jakarta, Jakarta, Indonesia)

DKI Jakarta, Indonesia

Arrive at a Park Hyatt hotel and find yourself on a journey through rare and intimate experiences. Encounter exceptional personal service, grounded in mindfulness and presence in the moment. Experience peerless quality as you surround yourself with contemporary luxury and artistry at its best—from original works of art to the finest in culinary expression.

About this position

The Housekeeping Assistant Manager at Park Hyatt Jakarta is responsible for overseeing housekeeping operations, ensuring cleanliness standards, managing supplies, and maintaining equipment while providing excellent guest service.

Responsibilities

• Prepares and controls requisitions, usage of chemicals and supplies.
• Ensures that all Housekeeping equipment are properly used, well maintained and stored properly.
• Prepares monthly activity reports.
• Checks all VIP / long stay rooms prior to check in and in-house.
• Checks all VIP functions and maintained presence.
• Conducts regular inspections of guest rooms and public areas ensuring standards of cleanliness is maintained at all times.
• Conducts inventory of equipment, linen, chinaware, and glassware and reports to Executive Housekeeper.
• Coordinates and maintains machine maintenance reports and records.
• Advises Executive Housekeeper on the conditions of guest rooms and hotel area to ensure appropriate and consistent maintenance.
• Handles all complaints pertaining to Housekeeping service.
• Ensures Executive Housekeeper is kept fully aware of all feedback from either the guests or other departments.
• Coordinates closely with F & B to ensure that the Mini Bar system and all employees follow closely with the Policy & Procedures of updating consumption and replenishment.
• Works closely with the laundry to ensure that hotel linen are processed according to Park Hyatt Jakarta’s standards.
• Conducts daily briefing and attend meetings.
• To keep track on periodic work schedules, staff annual leave, overtime, contracts and contractors’ schedules.
• Coordinates closely with florist for the delivery and standard of flowers set-up for guest rooms and public area.
• To be flexible in your job function and perform any other reasonable duties and responsibilities which may be assigned to you, including redeployment to other departments/areas if required, in order to meet business demands and guest service needs.

Requirements

• Indonesian Nationality with a degree in Hospitality or Business Management.
• Has minimum 2 (Two) years experience in a similar position in 5 (five) stars International Hotel Chain.
• Previous experience in Luxury Hotel or international experience are advantages.
• Strong in leadership and business acumen.
• Excellent English communication skills, strong guest service mindset and people management & development skills.