Business Process Expert
About this position
Responsibilities
• This role to ensure the proper connectivity of machine and MES.
• This role to ensure all requirements are efficiently to process/workflow connect with MES.
• This role liaises between Business and IT; not IT technology specific.
• This role is to engage and launch efficient operations systems in support of core organizational functions and business processes.
• Understand and Gather business process requirements and document business process/workflow/machine activity from Business users and Maintenance team.
• Ensure all requirements on ERP and/or MES system to machine connectivity work in proper way, support core business activities and workflow.
• Work with the business to translate requirements for IT.
• Work collaboratively with project teams from multiple departments/ IT teams / consulting to access changes and implementations.
• Support process to cross-check / validate the connectivity of machine with MES system.
• Initiate / support continuous improvement initiatives (SMART factory creation, Data-driven manufacturing).
• User Acceptance Test (UAT) and Train key users (Train the Trainer) included training material preparation.
• Support any/all phases of system/ product/process implementation (data migration, testing cycles, training and support).
• Ensure that all requirements/projects are delivered on time, within the scope, and within timelines.
• After launching the project, support business users to ensure the system runs smoothly.
Requirements
• Bachelor’s degree in engineering / industrial engineering / Automation engineer or related file.
• Proven experience (3+ years) in process improvement, automation process implementation or a relate role within a manufacturing environment.
• Experience with manufacturing technology project and data connectivity landscape.
• Experience seeing projects through the full life cycle.
• Excellent analytical skills and multitask to handle the issue.
• IT literate in MS Office, Visio, Project, etc.
• Good communication and writing skills (Thai and English).
• Good ability to train and share knowledge, skills, and attitudes with end users.
• Experienced with ERP and/or MES systems (AX/SAP is an advantage).
• Knowledge or Experience in IoT and Automation process is a plus.
• Understanding of Jewellery operation process / Plating process is a plus.
• Strong communication skills.
• Strong stakeholder management and mediation skills.
• Strong interpersonal skills and extremely resourceful and adaptability skills; Teamwork and work under pressure with fast learning.
• Self-motivated; Excellent planning & organizing, Problem-solving, analytical skills & conceptual thinking, and “CAN-DO attitude”.
• Proven ability to complete projects according to outlined scope, budget, and timeline.
• Ability to problem solve and adapt to change.
• Solid organized skills including attention to detail and multi-tasking skills.