Business Process Manager - SAP S4 Transformation
About this position
Responsibilities
• Collect the current business processes, pain points, and requirements from stakeholders in order to provide information to external consultants.
• Understand and act as expert for the Manufacturing and production planning related areas during the discussion with external consultants throughout the ERP transformation journey.
• Work with external consultant during the workshops to understand the requirements that can fit into the standard SAP and what cannot fit into the standard.
• Co-Lead with external consultants on gathering of the justification with business to form analysis on the gaps requirement to the standard SAP processes and present the options through relevant forums for approval.
• Collaborate with external consultants and cross-functional teams to identify adjustment of processes, provide inputs to design in order to aligned with SAP best practices and maintain the clean core SAP principles as much as possible while still meeting the business needs.
• Work with external consultants to review and ensure level of comprehensiveness for documentation of business processes, workflows, and procedures.
• Monitor key performance indicators (KPIs) to track the effectiveness of implemented processes and drive continuous improvement initiatives.
• Conduct regular reviews and audits to ensure compliance with established processes and regulatory requirements.
Requirements
• Establish and maintain strong relationships with key stakeholders including department heads, business unit leaders, and external vendors. Main stakeholders are Planning, Finance, Production etc.
• Act as the primary point of contact and communicate with stakeholders to gather requirements, address their concerns and feedback, manage expectations, and provide guidance on Plan to Produce process changes and improvement throughout the ERP transformation journey.
• Collaborate with stakeholders to prioritize business requirements and ensure alignment with organizational goals and objectives.
• Provide regular updates and reports to Global Process Owner and delivery manager on status and risks related to stakeholder engagement.
• Support change manager to assess the impact of changes on workforce roles, responsibilities, and skill requirements.
• Work with Change manager to identify potential barriers, develop and execute a comprehensive change management strategy to drive user adoption of new processes and mitigate resistance to change.