Service Administrator
About this position
Responsibilities
• Issuing Service transaction invoices/Tax invoice/Receipts/Credit notes in Autoline (DMS).
• Filling Aftersales invoice/Credit notes/VAT on daily and monthly basis.
• Daily Workshop pay in slip/daily cash collection report.
• Able to process orders, record expenses incurred according to the company agenda accurately.
• Offering Aftersales support.
• Maintaining and updating customer records in Autoline (DMS).
• Report gasoline for Aftersales dept.
• Coordinate with colleagues in the department, other departments including external agencies to operate the business efficiently.
• Able to summarize and report on operating results as company schedule.
• Receiving and processing purchase orders.
• Handle inquiries inbound call and conduct customer follow up call for service customer.
• Customer complaint handling by coordinate with relevant department to close the case.
• Perform other related duties as required by management.
Requirements
• Bachelor's degree in business administration, or other relevant field.
• 1-5 years’ Experience in administrator.
• Good command of computer literacy.
• Strong interpersonal skills and a positive attitude.