Implementation Consultant - Hospitality
Oracle (Thailand)
Thailand | Bangkok
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Last updated 1 week ago
Oracle (Thailand)
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Implementation Consultant - Hospitality
Oracle (Thailand) (Bangkok City, Thailand)
Bangkok,
Thailand
We’re a cloud technology company that provides organizations around the world with computing infrastructure and software to help them innovate, unlock efficiencies and become more effective. We also created the world’s first – and only – autonomous database to help organize and secure our customers’ data.
Oracle Cloud Infrastructure offers higher performance, security, and cost savings. It is designed so businesses can move workloads easily from on-premises systems to the cloud, and between cloud and on-premises and other clouds. Oracle Cloud applications provide business leaders with modern applications that help them innovate, attain sustainable growth, and become more resilient.
The work we do is not only transforming the world of business--it's helping defend governments, and advance scientific and medical research. From nonprofits to companies of all sizes, millions of people use our tools to streamline supply chains, make HR more human, quickly pivot to a new financial plan, and connect data and people around the world.
At work, we embrace diversity, encourage personal and professional growth, and celebrate a global team of passionate people developing innovative technologies that help people and companies tackle real-world problems head-on.
Click to find similar jobs in Thailand:
Job function:
Professional Services
About this position
Responsibilities
• Ensure the solution meets specifications and functions per customer specific operational work flow for multiple concepts, users, and service models.
• Resolve any gaps in functionality.
• Train the staff on the use of the new solution, and take the site live on the system after everything has been configured and everyone is trained.
• Ensure a smooth transition to the new system.
• Answer operational and application questions and consult the customer in a manner to transfer ownership of the system to the customer.
• After 'go-live', provide technical support to the customer.
• Installing, configuring, training, transitioning, and supporting Oracle Hospitality products using the latest Oracle installation, configuration, and training standards and procedures.
• Imparting Oracle product knowledge and recommendations on hospitality best practices and operations as they apply to Oracle products so that the customer can obtain the best of use of and maximize the benefit of the products and maintain the products post-engagement.
• The management of, entry, tracking and first line escalation of Service Requests in MOS, Oracle Service Cloud tickets and enhancement requests.
• The first line resolution or escalation of project risks and issues to the Project Manager in a consulting engagement and management of project scope, deliverables, and timeline within a consulting engagement for the tasks assigned.
Requirements
• Able to travel extensively and be away from home for extended periods of time and/or to work remotely from home or from the base office.
• Willing to work overtime, overnight, weekends and public holidays as requested.
• Willing to work with a wide variety of cultures and backgrounds.
• Tertiary qualification Information Systems or similar, Hospitality, Business or Event Management field.
• Knowledge of Hotel front office management procedures.
• Experience with Microsoft Office suite of products in particular, Outlook, Excel, Word, and PowerPoint.
• Knowledge of broader hotel operating procedures (events management, housekeeping, or Finance).
• Previous experience in supporting hospitality software products.
• Knowledge of other similar PMS systems.
• Familiarity with Windows Server, Oracle databases, SQL, and remote connectivity Applications.
• Experience with Zoom Meetings or similar video conferencing software.
Benefits
Huneety A.I Salary Estimate
30,000 - 50,000 THB per month
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About Oracle (Thailand)
We’re a cloud technology company that provides organizations around the world with computing infrastructure and software to help them innovate, unlock efficiencies and become more effective. We also created the world’s first – and only – autonomous database to help organize and secure our customers’ data. Oracle Cloud Infrastructure offers higher performance, security, and cost savings. It is designed so businesses can move workloads easily from on-premises systems to the cloud, and between cloud and on-premises and other clouds. Oracle Cloud applications provide business leaders with modern applications that help them innovate, attain sustainable growth, and become more resilient. The work we do is not only transforming the world of business--it's helping defend governments, and advance scientific and medical research. From nonprofits to companies of all sizes, millions of people use our tools to streamline supply chains, make HR more human, quickly pivot to a new financial plan, and connect data and people around the world. At work, we embrace diversity, encourage personal and professional growth, and celebrate a global team of passionate people developing innovative technologies that help people and companies tackle real-world problems head-on.