Careers & Jobs at Nusantics - Nusantara Genetics

Field Application Scientist

Nusantics - Nusantara Genetics

Nusantics - Nusantara Genetics (Jakarta, Jakarta, Indonesia)

DKI Jakarta, Indonesia

Nusantics is the most established precision molecular diagnostics company in Indonesia that builds PCR and Next Generation Sequencing-based solutions to close the diagnostics gap and improve healthcare outcomes in both human and animal

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Job function: Engineering

Industries: Healthcare and Medical Others

About this position

The Field Application Scientist will coordinate installations, provide expert guidance, conduct training, troubleshoot issues, and communicate product updates to ensure customer satisfaction and drive business success.

Responsibilities

• Coordinate new installations, including facility inspections and instrument validation/calibration.
• Provide expert guidance on lab and experimental design, workflow best practices, data storage, and analysis.
• Conduct on-site training for customers on qPCR, Next-Generation Sequencing, library preparation, and related products.
• Troubleshoot and resolve customer complaints related to biochemistry, assay design, software, and instruments, escalating issues as needed.
• Communicate technical product updates to customers and sales teams to drive success and ensure satisfaction.
• Partner with various teams to develop and execute strategic plans for acquiring new business and expanding current customer relationships through consulting, presentations, and workshops.
• Contribute to customer relationship management, understanding customer goals, setting appropriate product and performance expectations, and gathering intelligence regarding competitive intel and new sales opportunities.
• Communicate essential technical product updates to customers and sale counterparts to drive customer success.

Requirements

• Has Master's or Bachelor's degree of Science in Biology, Molecular Biology, Chemistry, Chemical/Industrial Engineering, or other related major.
• Has a minimum of 2 (two) years experience in the biotech industry.
• Prior field experience supporting customers in a highly technical field is helpful.
• Knowledge of genomics, sequencing applications, and methods that are applicable to the company's technology.
• Capacity to interact with principal investigator-level scientists, bioinformaticians, and laboratory personnel.
• Proficient with general lab best practices and common Molecular Biology techniques.
• Ability to organize and align stakeholders to overcome issues.
• Ability to influence without authority.
• Good computer skills, experience with Microsoft Office also laboratory systems.
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with diverse stakeholders.
• Willing to travel across and outside Indonesia and able to work with the team.
• Thorough, nimble, and able to complete the report within the scheduled time.

Benefits

Huneety A.I Salary Estimate

6,000,000 - 11,000,000 IDR per month

Nusantics - Nusantara Genetics

3 jobs

List of jobs found:

Field Application Scientist

Front End Developer

Sales Product Representative (AnimalDx)

Field Application Scientist

About this position

Responsibilities

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About Nusantics - Nusantara Genetics